ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.
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1About ChatBot
Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help you improve responses over time. Design smooth conversational experiences to build better relationships with your customers. Send dynamic responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off your brand, products, and services. Use ChatBot on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). Connect your chatbot to just about anything you can think of using open API, webhooks, and Zapier.
Video Demonstration
Key Features
Visual builder
Build chatbots with ease using a drag-and-drop interface. Quickly arrange the conversation flow to create exactly the chatbot Story you need.
AI-powered chatbots
ChatBot uses AI to help you better support, engage, and sell across channels. AI algorithms work in the background adapting chatbots to customer needs. ChatBot uses natural language processing (NLP) to correctly interpret inputs and analyzes continuously with machine learning algorithms to improve performance.
Let training improve your chatbots every day
ChatBot automatically saves all unrecognized phrases and suggests them as possible Story additions. Add suggestions with one click.
Rich messages
Send responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off your brand, products, and services.
Chatbot templates
Launch your first chatbot in minutes using task-specific templates designed by professionals. Freely customize the conversation scenario, so it's suited to your business needs.
Transfer chats to agents
Handover cases that need human attention to your support team using the chat transfer action. Your agents have an automatic insight into the chat so no redundant questions will be asked. Moreover, you can create custom filters that trigger the transfer only when your criteria are met.
Connected chatbots
The open API, webhooks, and Zapier integrations give you the flexibility you need to connect your chatbot to just about anything you can think of.
Technical Specifications
Webhooks
Pass the data between your backend and chatbot to fully customize the conversation flow.
Javascript API
Seamlessly integrate and control Chat Widget behavior directly from your website using JavaScript.
REST API
Access and manage chatbot data or perform operations via secure HTTP requests.
Moments SDK
Embed any website or web application in an iframe during the conversation.
GDPR Compliance
Ensure all chatbot interactions align with GDPR data privacy regulations.
256-bit SLL encryption
Secure 256-bit SSL encryption for website visitors and users who connect with your chatbots.
SSO (Google, Microsoft, Apple)
Sign in using your Google, Microsoft, Apple, or Text account. Custom SSO in Enterprise plan
Data removal
Remove user and chat data. Automatic data removal in Business and Enterprise plans
Integration & Analytics
Supported Platforms
Supported Languages
2Pricing Plans
Choose the plan that best fits your needs and budget.
What's included:
- Active chatbot: 1
- Chats package: 12,000 chats/yr
- Training history: 7 days
- AI: Automatic bot building, Visual Builder, AI Assist, AI model training and Multilingual AI
- Features: Testing tool, Debug mode, Templates, Flows, Filters, Entities, Advanced button actions, Moments, A/B testing, User management, Custom attributes, Segments
- Reporting: all chats, paid chats, all messages, average messages, all users
- Product support: help center, email support and chat support
What's included:
- Active chatbot: 5
- Chats package: 60,000 chats/yr
- Training history: unlimited
- Team collaboration and version history
- AI: same as Starter plan
- Features: same as Starter plan + user export and advanced button actions
- Reporting: same as Starter plan + Busiest period analysis and Interactions popularity
- Product support: same as Starter plan
What's included:
- Training history: unlimited
- Team collaboration, version history and white label
- AI: same as Starter plan
- Features: same as Team plan
- Reporting: same as Team plan
- Product support: same as Starter plan
- Active chatbot: unlimited
- 300,000 chats/yr
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